Mom and Pop Stores Define the City’s Past, Present and Future

Over the years, as retail-markets have increasingly become dominated  by big box stores, New Britain has remained a city of many Mom and Pop stores catering to local shoppers.  The Little Poland section of the city is  an economic draw offering Polish based businesses while other stores  have found a niche market reminiscent of days when most cities had  thriving downtowns.  Not only do these shops have a long history in the  city, their continued presence represents a retail market that thrives  because of offering a community connection that includes exceptional  customer service. 

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